Using Neutrogna or Cetaphil cleanser but it's not taking makeup off. Need recs for something to take it off? She's using Jane Iredale power foundation.
As someone with combo skin and the occasional spot still (in my 30s), I would not recommend oil-based cleansers as they broke me out every time. On the flipside, it's great to include an oil in your routine, like jojoba for oily skin, after a hydrating toner.
In the evenings, to remove makeup, I personally use Bioderma micellar water- though any non-perfumed micellar water will work. I then follow up with a gentle foaming cleanser.